An item is eligible for return/exchange and full refund within 7 days of purchase. Items must not be worn, washed, used and tags must be attached. Items must be returned/postmarked with 7 days of return/exchange request. Once the item is received your exchange [if applicable] or refund will be processed. Your refund will automatically be applied to your original payment method. Please allow for a period of up to 7 business days to process the refund.
If the 7 days have passed since USPS delivery or pickup, unfortunately we will not be able to offer you a refund or exchange unless it is a shop error.
Custom items are non-refundable. No exceptions. This includes tees + accessories.
All clearance/last chance items are non-refundable, no exceptions.
All bows and Bow Boxes are non-refundable, no exceptions.
Shipping Returns: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To inquire about a return or exchange, please send us an email at laylamayco@yahoo.com.
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